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W21C Patient Safety Podcast

This podcast is about patient safety and quality improvement in healthcare, and is produced with the support of W21C - a research and innovation centre in the Cumming School of Medicine at the University of Calgary, Canada. Please visit and to reach us. Email

Dec 20, 2013

In this episode Nishan interviews Dr William Ghali and Dr Jacques Cornuz regarding an international patient safety initiative between Canada and Switzerland focused on improving communication during transitions of care.
To learn more about the Seamless Transitions of Care project here at W21C visit our website at...

Dec 6, 2013

In this episode Dr Maeve O'Beirne discusses patient safety and quality of care in family medicine. 

After listening to this podcast listeners will be able to:

  • Describe the four steps outlined in the PDSA cycle
  • List the three questions that need to be asked at the beginning of a PDSA cycle
  • Apply the PDSA cycle to a real...

Nov 22, 2013

In this podcast Chloe Atkins explores discomfort with uncertainty in medicine using her own story as a backdrop. 
After hearing this podcast listeners will be able to:
  • Recognize the discomfort both patients and physicians experience around uncertainty, and how that discomfort can provoke undesirable...

Nov 8, 2013

In this episode Dr Bruce MacLeod discusses the importance of having disclosure conversations with patients when they have experienced harm or near misses as a result of the care that they received in hospital and not from their underlying disease process. 
After listening to this podcast listeners will be...

Oct 25, 2013

In this episode Dr Nancy Marlett and Sandra Zelinsky discuss an innovative program at the University of Calgary - The Patient Engagement Researcher (PER) Program.
After hearing this podcast listeners will be able to:
  • Describe the Patient Engagement Researcher program
  • Consider how engaging patients as researchers...