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W21C Patient Safety Podcast

This podcast is about patient safety and quality improvement in healthcare, and is produced with the support of W21C - a research and innovation centre in the Cumming School of Medicine at the University of Calgary, Canada. Please visit and to reach us. Email

Feb 14, 2014

(Click POD to listen) 
In this episode Nancy Marlett and Sandra Zelinsky give us an update on the PACER (formerly PERs) initiative and then Sandra describes her PACER project "The Hidden Pathways of Chronic Illness" in detail.
After listening to this podcast, listeners will be able to:
  • Understand that patients diagnosed with a chronic illness will often undergo a journey through hidden pathways to redefine themselves and learn to live with their disease.
  • Know how a participant in the PACER group undertakes a project and involves patients in improving the healthcare system
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