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W21C Patient Safety Podcast

This podcast is about patient safety and quality improvement in healthcare, and is produced with the support of W21C - a research and innovation centre in the Cumming School of Medicine at the University of Calgary, Canada. Please visit and to reach us. Email

May 10, 2013

In this episode Dr Ward Flemons discusses how healthcare providers and organizations should respond to an adverse event, a situation where a patient is harmed due to medical care that they did or did not receive.
After listening to this podcast listeners will be able to:
  • Describe the steps involved in the immediate management of an adverse event
  • Explain the importance of offering immediate and long-term support for patients, families, and healthcare workers involved in adverse events
  • List activities that need to take place after immediate management that can be used to improve healthcare systems and prevent future adverse events

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