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W21C Patient Safety Podcast

This podcast is about patient safety and quality improvement in healthcare, and is produced with the support of W21C - a research and innovation centre in the Cumming School of Medicine at the University of Calgary, Canada. Please visit and to reach us. Email

Jul 5, 2013

In this episode Dr Trevor Chan and Dr Sunita Chacko discuss the quality improvement (QI) project that they completed for the 2012/13 W21C Patient Safety and Quality Management course called: Conversations Matter. 
After listening to this podcast listeners will be able to:
  • Define the difference between Advance Care Planning and Goal of Care Designations
  • List the interventions that Trevor and Sunita used in their project and which were most successful
  • Describe how advance care planning conversations, and especially the tracking tool, can positively affect patient safety and quality of care
  • Discuss some of the barriers that physicians encounter that could decrease their use of the tracking tool

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